Human Resources Manager plays a vital role in the modern organisation. He plays various strategic roles at different levels in the organisation. The role of a Human resource Manager include roles of conscience, of a counselor, a mediator, a company spokesman, a problem solver and a change agent.

The Role of a human resource manager

The Important role of a Human resource manager are divided into four categories:-

• Personnel Role
• Welfare Role
• Clerical Role
• Fire-fighting Legal Role

1. Personnel Role

• Advisory advising management on effective use of human resources
• Manpower planning recruitment, selection etc.
• Training and development of line men
• Measurement of assessment and individual and group behavior.

2. Welfare Role

• Research in personnel and organizational problems
• Managing services canteens, grain shops, transport co-operatives cereals etc.
• Group dynamics group counselling motivation, leadership, communication etc.

3. Clerical Role

• Time keeping
• Salary and wage administration incentives
• Maintenance of records
• Human engineering. Man machine relationship.

4. Fire-fighting Legal Role

• Grievance handling
• Settlement of disputes.
• Handling disciplinary actions
• Collective bargaining

These are main important role of Human resources manager and some roles which are important of HR manager is :-

5. The Conscience Role

The conscience role is that of a humanitarian who reminds the management of its morals and obligations to its employees.

6. The Counsellor

Employees who are dissatisfied with the present job approach the personnel manager for counseling In addition, employees facing various problems like marital, health, children education/marriage, mental, physical and career also approach the personnel managers. The Personnel Manager counsels and consults the employees and offers suggestions to solve/ overcome the problems of the employees.

7. The Mediator

As a mediator, the personnel manager plays the role of a peace-maker He settles the disputes between both of them.

8. As a specialist

The personnel department has staff relationship with other departments/managers in the total organisation The personnel department is responsible for advising management from the Managing Director to the lowest line supervisor in all areas relating to personnel management and industrial relations.

9. As a Source of Help

In certain situations experienced personnel managers assume line responsibility for personnel matters. But it may be resented by the very managers who ought to seek staff assistance in meeting their personnel responsibilities. They should earn the reputation and confidence of line managers of being a source of help rather than a source of threat to line managers.

10. As a Change Agent

Personnel Manager should work as an enabler and change agent regarding personnel areas and he should be familiar with different disciplines like management technology, sociology, psychology and organisational behaviour as organisational adaptability, viability and development are dependent on human resources development.

11. As a Controller

Nevertheless, it is still true that effective personnel executives advise on policies, help managers in implementing their programmes and provide services, exercise monitoring and control functions sparingly

Frequently Asked Questions